Thank you for shopping at WhatDietIsIt.com! All our products are digital downloads, and we want to ensure you understand how your order will be delivered and our return policy.
📦 Shipping / Delivery Policy
- We do not ship physical items.
- All products are delivered digitally via a download link after purchase.
- You will receive your files immediately after checkout or via email within a few minutes.
- If you don’t receive your download, please check your spam folder or contact us at support@whatdietisit.com, and we’ll help you right away.
🔁 Return & Refund Policy
If you are experiencing technical issues with your download or if you made a mistake with your order, please contact us within 7 days of purchase.
We’re here to help; we are committed to providing valuable digital products designed to support your health and wellness journey.
Because all our products are delivered in digital format (PDFs, eBooks, printables, and downloads), we ask that you carefully review the following policy before making a purchase.
Because our products are digital and delivered instantly, we do not offer returns, refunds, or exchanges once the files have been accessed.
📌 Digital Product Policy
- All products sold on this website are non-tangible, digital goods delivered instantly via download or email.
- Once a product is purchased and accessed, it is non-refundable and not eligible for return or exchange.
- We do not accept cancellations after the download link has been sent.
📧 Download Issues or Errors
We understand that technical issues can happen. If:
- You are unable to download your product
- You accidentally purchased the wrong product
- You encounter a broken file or formatting issue
Please contact us at support@whatdietisit.com within 7 days of your purchase, and we’ll do our best to resolve the issue.
⚠️ Please Note
- We do not offer refunds based on customer misunderstanding (e.g., assuming it is a physical product).
- Please read the product descriptions carefully before placing an order.
- It is the buyer’s responsibility to ensure compatibility with their devices or software before purchase.
🕐 Processing Time for Support Requests
Support emails are typically answered within 48 hours (excluding weekends and holidays).
🔗 Contact Us
If you have any questions about this policy or need help with a product, don’t hesitate to get in touch with us at: support@whatdietisit.com